Solution Architect (USA)

  • Mistral AI
  • San Francisco
  • Full-Time
  • Posted 9 days ago

Job Description

About The Job
-As our first solution architect on the ground in the US, you will work closely with our GM and the go-to-market team to win new customers and support their successful adoption


Responsibilities


Pre-Sale & Sales Activities:
-Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
-Contribute to effectively identifying, qualifying and disqualifying opportunities where Mistral solutions can unlock the most value for the customer
-Collaborate with the sales team to progress deals and penetrate accounts, providing technical expertise and insights where necessary.
-Influence evaluation criteria and gain control of evaluations and the evaluation process
-Create a strategic vision for the customer based on deep understanding of their strategy, desired positive business outcomes and required capabilities


Product Implementation & Integration:
- Guide and support customers in deploying our text completion API into their infrastructure.
-Work closely with customers to fine-tune models according to their specific requirements.
-Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
-Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
-Work closely with customers to fine-tune models according to their specific requirements.
-Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
-Regularly liaise with the product and technical teams to relay feedback and suggest improvements.


Customer Success & Support:
-Continually ensure that the customer is maximizing the product's potential.
-Provide post-deployment support, addressing any issues or challenges that arise promptly.
-Collaborate with your Account Executives to conduct periodic business and technical reviews with customers to insure value & success is realized
-Offer recommendations for product optimisations or new features based on customer feedback.
-Develop custom  features for customers  if needed.


About you:
-PhD / master in AI / data science.Passion for AI, with a constant drive to stay updated and ahead of the curve.
-Proven experience in product implementation in AI or machine learning products.
-Strong customer-facing  communication skills with an ability to explain complex technical concepts in simple terms.
-Demonstrated ability to manage projects and lead them to successful completion.
-Proficient in understanding and developing code.
-Familiarity with front-end interfaces and integration processes.
-Ability to work collaboratively in a team environment


What We Offer: 
-Ability to shape the exciting journey of AI and be part of the very early days of one of the hottest startup in AI 
-A fun, young, multicultural team and collaborative work environment
-Competitive salary and bonus structure 
-Opportunities for professional growth and development