Job Description

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Based in Italy
An overview of this role
Mid-market Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, which currently works with companies that employ up to 4000 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes. Mid-Market AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.
 
What you’ll do  

Account Executive, Mid-market (AE) will report to an Area Sales Manager.
Support GitLab for our Mid Market prospects.
Contribute to root cause analyses on wins/losses.

Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.

Take ownership of your book of business

document the buying criteria
document the buying process
document next steps and owners
ensure pipeline accuracy based on evidence and not hope

Contribute to documenting improvements in our sales handbook.
Provide account leadership and direction in the pre- and post-sales process
Be the voice of the customer by contributing product ideas to our public issue tracker

 
What you’ll bring 

A true desire to see customers benefit from the investment they make with you
Demonstrated progressive experience with Software sales
Interest in GitLab, and open source software
Ability to leverage established relationships and proven sales techniques for success
Effective communicator, strong interpersonal skills
Motivated, driven and results oriented
Excellent negotiation, presentation and closing skills
Preferred experience with Git, Software Development Tools, Application Lifecycle Management
You share our values, and work in accordance with those values.
Ability to travel if needed and comply with the company’s travel policy

 
About the team
 
Thanks to our Transparency value, you can see what we are working on in our Team page. 
Further information on the role can be found here - https://handbook.gitlab.com/job-families/sales/account-executive/ 
How GitLab will support you

Benefits to support your health, finances, and well-being
All remote, asynchronous work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget 
Parental leave 
Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. 
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Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.